At Anandha Oli Seva Traders, we prioritize customer satisfaction and aim to ensure a smooth shopping experience. Our Refund Policy outlines the terms and conditions under which refunds can be requested and processed.
Damaged or Defective Products: If the product you received is damaged, defective, or significantly different from the description, you are eligible for a refund.
Incorrect Products: If you receive a product that is not what you ordered, you can request a refund.
Returns: Products must be returned in their original condition, unused, and with all original packaging and tags intact.
Initiating a Refund:
To request a refund, contact our customer support team within 7 days of receiving the product. Provide your order details and a brief explanation of the issue.
In some cases, photographic evidence of the damaged or incorrect product may be required to process your request.
Returning the Product:
If a return is necessary, you will be provided with a return address and instructions.
The cost of return shipping will be borne by Anandha Oli Seva Traders in cases of damaged, defective, or incorrect products. For all other cases, the customer is responsible for return shipping costs.
Refund Approval:
Once we receive and inspect the returned product, we will notify you of the refund approval status.
If approved, the refund will be credited to your original payment method within 7-10 business days.
Non-Refundable Items: Certain items, customized products, or clearance sale items, are non-refundable unless they arrive damaged or defective.
Late Requests: Refund requests made after the 7-day period from product delivery may not be honored.
For any questions or concerns regarding our Refund Policy, please reach out to us:
Anandha Oli Traders
E-mail: anandhaoliseva@gmail.com
Phone Number: +91-6369695159
We value your trust and are committed to resolving any issues promptly and fairly. Thank you for choosing Anandha Oli Seva Traders!
Shipping policy: estimated shipping delivery time is 5-7 business days
